Privacy Policy
Effective Date: January 12, 2024
Last Updated: June 11, 2025
At Bumper Time, your privacy matters. Whether you’re reaching out for a quote or scheduling a repair, we want you to feel confident knowing your personal information is safe with us. This Privacy Policy explains what we collect, how we use it, and what your choices are.
1. Information We Collect
We may collect the following information when you contact us, schedule service, or visit our website:
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Name
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Phone number
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Email address
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Vehicle details (year, make, model)
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Photos or videos you submit
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Appointment preferences
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Messaging activity (SMS or chat logs)
We do not collect payment details through our website or SMS. Payments are handled securely through third-party providers.
2. How We Use Your Information
We only use your information for:
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Scheduling and confirming appointments
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Providing repair estimates or service updates
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Answering questions or following up on inquiries
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Improving our customer service experience
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Sending promotional offers (only with your permission)
3. Text Messaging & Communication
If you opt in to receive texts, we may send:
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Appointment reminders
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Service updates
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Estimate follow-ups
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Promotional offers (only if you consent)
You can opt out anytime by replying “STOP.”
4. Sharing Your Information
We do not sell or rent your information. We may share it only with:
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Third-party tools we use for scheduling or messaging (like Twilio or our CRM)
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Service providers working directly with Bumper Time to fulfill your request
All third parties are required to keep your info secure and confidential.
5. Data Storage & Security
Your data is stored on secure platforms with access controls in place. We take reasonable steps to protect your information from unauthorized access or misuse.
6. Cookies & Website Tracking
Our website may use basic cookies or analytics tools (like Google Analytics) to understand visitor behavior and improve performance. These tools don’t collect personal information unless you fill out a form.
7. Your Rights
You can contact us anytime to:
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Request a copy of the information we have about you
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Ask us to update or delete your information
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Opt out of future communication
8. Contact Us
If you have questions about this Privacy Policy or your data, reach out to us:
Bumper Time
Email: bumpertime@gmail.com
Phone: 858-943-9559
Website: bumpertime.com
